Customer Relationship Management
home syllabus assignments materials community
Webliography:
CRM Suites
Business Intelligence
 Salesforce applications
www.amdocs.com www.businessobjects.com www.act.com
www.epiphany.com www.microstrategy.com www.salesforce.com
www.kana.com www.sas.com
www.oracle.com www.kxen.com

www.peoplesoft.com
www.pivotal.com
www.sap.com
www.siebel.com

 

Callcenter
CRM consulting and integration
CRM Info
www.chordiant.com www.ibm.com www.crmguru.com
www.callcenternews.com www.tibco.com www.crm2day.com
www.contactcenterworld.com www.crmcommunity.com
    www.crmdaily.com
    www.crm-forum.com
    www.crm.ittoolbox.com
    www.destinationcrm.com
www.cio.com/research/crm/

Business and Customer Intelligence Consulting
www.clarityblue.com
www.finscore.com
 

 

 

 

© 2004 by Werner Reinartz, INSEAD, Fontainebleau France.